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Questions about portable toilets in Charlotte, answered

Short answers to what event planners and site managers in Charlotte ask first: how many units, whether an accessible unit is needed, how often the units are serviced in the heat, and what the rules say about waste.

  • Standard units, ADA units, handwash stations and flushable trailers
  • Festival streets, race weekends, weddings and job sites
  • Servicing set to your crowd or your crew size
  • Line answered 24/7

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Topic 1

Planning and placement

How many portable toilets do I need for an event?

No fixed count rule for ordinary events was found in the Charlotte or Mecklenburg rules, so the count is planned from the crowd, the hours and the heat. Tell the provider the expected number of people and the hours, and it will plan the count with you.

Do I need an accessible unit?

Federal guidance says that where accessible single-user units are clustered, at least 5 percent, and not fewer than one per cluster, should be accessible. Units used only by construction crews are generally exempt. That guidance is not a Charlotte rule, so ask the event's permitting office what it expects.

How often are the units serviced in the summer?

Hot, humid afternoons fill units faster, so servicing is set to the event and the weather. Ask for the schedule in writing when the units are booked.

Topic 2

Cost, permits and the rules

Do you give a price over the phone?

Pricing is confirmed before any unit is placed. A figure given without the event details or the site would be a guess, so the count and the price are explained on the call and approved by you first.

Who issues the event permit?

Mecklenburg County Code Enforcement's special projects team handles special event permits, and the fire marshal, Environmental Health, police or the city's transportation office may also apply. Ask those offices which ones apply to your event.

Who regulates waste from portable toilets?

North Carolina rules generally require a firm that rents, places or handles portable toilet waste to hold a septage management firm permit from the state's environmental department. Ask the provider for its permit and check it with the state.

Question not answered here?

Call and ask. A technician will give you a straight answer, even if the answer is that you do not need us.

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